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FAQs: Gift Certificates

How do I purchase a Gift Certificate?

  • A gift certificate for the Inns at Mill Falls and Cascade Spa can be purchased either by accessing the gift certificate section or by phoning our Guest Service Department at 1-800-622-6455.
  • You may purchase a gift certificate in any denomination; if you have a particular package or treatment in mind, you may purchase a certificate for the exact amount of the package.
  • We recommend you choose a dollar denomination so that the recipient may select from all options.

Does the Gift Certificate have an expiration date?

  • There is no expiration date for our Gift Certificates. However, the original gift certificate must be presented when the certificate is redeemed.

Can I purchase a Gift Certificate and have it sent to someone other than myself?

  • Yes, the on-line form allows you to send certificates to another recipient, which can be mailed with a personalized message from you.

I’d like to purchase a Gift Certificate for the Marketplace Shops at Mill Falls. How do I do this? Are they accepted at all Marketplace Shops?

  • Marketplace “Mill Bills” can be purchased for all Marketplace Shops. Please contact Guest Services to select any $10.00 denomination.
  • Please Note: These must be ordered separately from Inn and Spa Gift Certificates, and cannot be ordered online at this time.

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