The Inns & Spa at Mill Falls Launches Free Mobile App for iPhone & Android

This well-loved resort on the shore of Lake Winnipesaukee, while honoring tradition and simple pleasures, continues to stay current and cutting edge in the modern world of travel. The Inns & Spa at Mill Falls has implemented many green initiatives, prides itself on a world-class spa, and offers complimentary Internet access with its property wide WiFi network.  Now the Inns can boast another trend-setting milestone—it is one of the first lodging properties in New Hampshire to launch a free and customized iPhone & Android mobile application.

“Visitors and guests can download the free Mill Falls App to explore the Inns & Spa at Mill Falls and all the property has to offer,” says Gail Batstone, General Manager of the Inns at Mill Falls. “We are thrilled to offer this as a guest service because it will help our guests manage their stay, easily find their way around the property, and get quick answers right from their mobile device. When guests arrive, they will be prompted to download the app and they can immediately see images and video, learn about all the hotel amenities and how to access them, and discover upcoming events at the hotel or in an around Meredith.”

Screen shot of the Mill Falls App

Gail explains that with the Mill Falls App, guests can also browse guest-relations information and receive exclusive offers directly on their iPhone, iPod Touch, or Android phone. An interactive map will also serve as a guide to help guests find the locations of all the nearby restaurants, bars, shops, cultural venues, and attractions.

“Our guests are more tech savvy and connected than ever before, and we wanted to create this application that would provide them with information at their fingertips, wherever they may be. We are pleased to be able to provide this mobile service, and be one of the first hotels in New Hampshire to do so,” added Gail. “We can also connect directly with our mobile guests and supply them with useful information about the hotel and the Lakes Region, as well as exclusive values and opportunities.”

To develop the customized application, The Inns & Spa at Mill Falls contracted with Mobile Media Applications, a mobile solution for the hospitality industry based in Newburyport, Mass.

“The team at Mill Falls is certainly an early adopter of this technology and recognizes the value of connecting with their loyal guests, either while planning their next trip or while already visiting,” said Tom O’Rourke, President of Mobile Media Applications. “They have taken our Ustay℠ Mobile App software platform, and have customized it with their own content, including last minute deals via push notifications, customized itineraries, and 24/7 guest access to hotel services—as well as photos, videos, and an interactive map—to create an excellent and dynamic guest experience.”

Here are the key features of the Mill Falls App:

• View photos and videos of the Inns & Spa at Mill Falls and Meredith, N.H.
• Contact hotel directly with single click email and dialing options (iPhone users only).
• Keep up-to-date with news and events at The Inns and in Meredith, N.H.
• Find the locations of the nearest shops, bars, medical centers, cultural venues, transport, restaurants, and sports facilities with the interactive map.
• Access guest-relations information anytime, anywhere.
• Receive exclusive guest promotions directly.
• Share images and special offers on Facebook.

“We are thrilled to bring this technology to our guests, and it’s just another way the Inns & Spa at Mill Falls goes above and beyond to create the best experience for our guests,” says Gail.  “We want our returning and new guests to feel equally knowledgeable about the goings-on at our property, and provide them with all the things they need to make sure their visit with us is rewarding and relaxing.”

For more information or to download the Mill Falls App, click here. Enjoy your visit to Meredith!

Carrie Reed
The Mill Falls Blogging Team